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Jan 27 2020

Retail Clerk

Great Wolf Lodge, Anywhere
Posted by CERF Niagara

NOTE: This job listing has expired and may no longer be relevant!


Job Description

Job Purpose:  To serve guests in the gift shop.

Job Summary:  Maintains daily operations of the gift shop.


  • Willingness to accept the most effective role.
  • Responsible for the promotion of a safe workplace which is achieved by understanding the obligations listed in the Occupational Health & Safety Act.
  • Maintains the daily operation of the gift shop within the guidelines of retail operating procedures.
  • Assists in merchandising functions including display and store design, inventory receiving, stocking and physicals, and merchandise pricing.
  • Assists in cash handling functions including POS system, registers and daily reporting.
  • Assists guests in suggestive selling and customer service.
  • Assures gift shop area achieves the highest standards in areas of cleanliness, presentation and service.
  • Sweep, dust, clean, organize merchandise.
  • Candidate will be working in all gift shops of the resort (indoors and outdoors) – including Trading Post, Swim Shop Cabana and any other kiosks as required.


  • Must be sales assertive and have strong customer service skills
  • Superior customer service skills “BUBBLES”.
  • Enthusiasm and a high energy level required to create a fun exciting atmosphere.
  • Available for all shifts including weekends and evenings.
  • Has perfect attendance and can be trusted to handle a high level of responsibility.
  • Understands the importance of “living our Brand” & creating a unique level of service which supports it.
  • Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction.
  • Promotes team spirit and works collaboratively to achieve team goals.

Physical Requirements:

  • Able to lift up to 11 pounds and able to sit and/or stand for long periods of time.
  • Swim Shop: Capable of working in a hot, humid and chlorinated environment

Additional Requirements:

  • A completed police clearance is to be submitted as a condition of employment.

How to Apply

Please forward an updated resume, indicating the position applied for to:
The Human Resources Department
Great Wolf Lodge
3950 Victoria Avenue
Niagara Falls, ON L2E 7M8
By Fax: 905-353-5626
Or by E-mail:

Job Categories: Retail & Attractions. Job Types: Part-time. Salary: To be discussed.

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