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Temps plein
 
27 juin 2017

Food & Beverage Supervisor

Great Wolf Lodge, Niagara Falls, Ontario, Canada
Posted by CERF Niagara

NOTE : Cette offre d'emploi a expiré et peut ne plus être d'actualité !

great-wolf-lodge

Description de l'emploi

Duties

  • Willingness to accept the most effective role.
  • Positive drive, accountability, and progressive leadership.
  • Create a dynamic service culture that delivers bubbles for our guests.
  • Assist in the development of a positive Food & Beverage team skilled at delivering Ripley’s Great Wolf Lodge Brand Standards.
  • Facilities maintenance and cleanliness delivering a daily “like new” standard.
  • Work closely with Restaurant Manager and Food & Beverage Supervisors in scheduling of staff and daily operations.
  • Administrative support of Food & Beverage department within front of house operations.
  • Maintain an open communication with the kitchen staff, letting them know immediately of any changes or needs.
  • Ensure guests are served in a professional and efficient manner.  Follow-up on any reasonable requests.
  • Other duties as assigned.
  • Maintain constant floor presence, engage guests and solicit feedback regarding service, food quality, environment and overall experience.

Qualifications

  • Designs the organization for optimal customer service.  Promotes excellence by providing superior service to each customer.
  • Basic knowledge of all Microsoft Office software & Micros POS system.
  • Promotes team spirit and works collaboratively to achieve team goals.
  • Focuses the sales effort around identifying and fulfilling customers’ current and future needs.
  • Projects a professional and polished image that inspires confidence and trust.
  • Takes an exhaustive approach to every task. Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort.
  • Inspires others with enthusiasm and positive energy.
  • Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
  • Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals.

Physical Requirements

  • Lift up to 30 lbs., sit and/or stand for long periods.

Additional Requirements

  • A completed police clearance is to be submitted if over the age of 18.

Comment postuler

Please forward an updated resume, indicating the position applied for to:
The Human Resources Department
Great Wolf Lodge
3950 Victoria Avenue
Niagara Falls, ON L2E 7M8
By Fax: 905-353-5626
Or by E-mail: nfrightfit@greatwolf.com

Catégories d'offres : Aliments et boissons. Type d'emploi : Temps plein. Salaire : À discuter.

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